Manage Authentication Methods

You can update your authentication methods at any time after signing in. This includes adding a new method, removing an existing method, or replacing a method due to a device change.

To manage your authentication methods:

1. Sign in to your application.
2. Navigate to your account settings.

   Note: You can also access your Okta Account Settings directly by navigating to:

   https://login-rnt.okta.com/account-settings/home

3. Locate the Multi-Factor Authentication or Security Methods section.

Add a Method

You can add another authentication method to your account if multiple options are available.

1. Select Set Up next to the method you want to add.
2. Follow the on-screen instructions.
3. Complete the verification step to confirm setup.

Helpful Tip

Adding an additional method can help ensure you can still sign in if one method is unavailable.

Remove a Method

You may remove an authentication method if it is no longer needed.

1. Locate the method you want to remove.
2. Select Remove.
3. Confirm the action when prompted.

Once removed, that method will no longer be available for sign-in.

Replace a Device

If you have a new phone or your current method is no longer accessible, you will need to remove the existing method and set it up again.

1. Remove the existing authentication method.
2. Select Set Up next to the same method.
3. Follow the setup steps to register your new device.

You will be prompted to verify the new setup before it is saved.

Use a Different Method During Sign-In

If you have more than one method set up, you can choose which one to use when signing in.

1. On the verification screen, select Verify with something else.
2. Choose another available method.
3. Complete verification.

What's Next

Now that you understand how to manage your verification methods, continue to Manage Password to learn how to reset your password and recover access to your account.
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